FAQs
Questions About Fruit Crisps? Start Here.
Find answers about our products, ingredients, allergens, freeze-drying, storage, orders, shipping and subscriptions.
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Products & Flavors
What are Nature’s Turn Fruit Crisps made from?
Fruit Crisps are made with 100% fruit or fruit blends, with no sugar added and nothing artificial. Each product page lists the complete ingredients.
How many flavors do you offer?
We currently offer 17 flavors, including familiar fruits, berries, tropical fruits, fruit blends and naturally tart options. Shop all Fruit Crisps.
What bag sizes are available?
Fruit Crisps come in three bag sizes:
- Lunchbox Bag: 0.35 oz (10g)
- Everyday Bag: 0.53 oz (15g)
- Resealable Bag: 1.2 oz (34g)
What’s the difference between the bag sizes?
Lunchbox bags are compact and easy to pack for school, travel and quick snack breaks. Everyday bags hold a little more fruit for work, parks, road trips and daily snacking. Resealable bags are a larger size you can reseal after opening.
What’s in a variety pack?
Each variety pack is a preselected assortment of individually packed Fruit Crisps. The flavors, bag size and bag count are listed on each product page. Shop variety packs.
Can I choose the flavors in a variety pack?
Variety packs come in preselected assortments. To choose your own mix, add individual flavors to your cart.
Do you have sour or tart flavors?
Yes. Sour Kiwi and Sour Apricot are naturally tart, and the SOUR Variety Pack combines tart and naturally sweet flavors.
Are Fruit Crisps individually packed?
Yes. Multipacks and variety packs contain individual bags, so they’re easy to store, share and take to school, work, parks or on a trip.
Ingredients & Allergens
Do Fruit Crisps contain added sugar?
No. We don’t add sugar or other sweeteners. The sweetness and concentrated flavor come from the fruit.
Do Fruit Crisps contain sulfites, preservatives or anything artificial?
No. Fruit Crisps contain no additives, preservatives or sulfites, and no artificial colors or flavors.
Which allergens are Fruit Crisps free from?
All Fruit Crisps are free from the Top 12 allergens and gluten-free. Always review the ingredients, especially if you’re allergic to the fruit itself. The Quality Difference page has more on our allergen standards.
What does “School Safe” mean?
We use “School Safe” for Fruit Crisps because they’re free from the Top 12 allergens. School and classroom policies vary, so check the ingredients and follow your school’s requirements.
Can I eat a flavor if I’m allergic to that fruit?
No. Being free from the Top 12 allergens doesn’t make a product safe for someone allergic to the fruit it’s made from. Always review the ingredients before eating.
Are Fruit Crisps gluten-free and vegan?
Yes. All Fruit Crisps are gluten-free, plant-based, naturally vegan and paleo friendly.
Are Fruit Crisps Non-GMO?
Yes. All Fruit Crisps are Non-GMO Project Verified.
Are Fruit Crisps kosher and halal?
Yes. All Fruit Crisps are Certified Kosher (OK Kosher) and Halal Certified.
Are Fruit Crisps organic?
Our plain Strawberry Fruit Crisps are USDA Organic. Other flavors are not certified organic, but every flavor is Non-GMO Project Verified with no additives, preservatives or sulfites.
Where can I find ingredients and Nutrition Facts?
Each product page lists the ingredients and shows the back of the bag with Nutrition Facts. The same information is printed on every bag.
Do you work with SnackSafely.com?
Yes. Nature’s Turn is a SnackSafely.com Manufacturer Partner. SnackSafely.com is an independent allergen-information resource; the relationship is a partnership, not a product certification. View Nature’s Turn on Allergence.
Freeze-Drying & Nutrition
What is freeze-drying?
Freeze-drying is a low-temperature process that freezes fruit and removes its water under vacuum. The frozen water turns directly into vapor, leaving a light, crisp piece of fruit.
How is freeze-dried fruit different from dehydrated fruit?
Traditional dehydration usually uses warm air or heat and leaves more moisture in the fruit, so it’s denser or chewier. Freeze-drying removes moisture from frozen fruit under vacuum, so it’s lighter and crisper.
How much water does freeze-drying remove?
Our freeze-drying process removes more than 90% of the fruit’s water.
Does freeze-dried fruit keep its nutrients?
Freeze-drying removes water at low temperatures instead of relying on prolonged heat, which helps the fruit keep its structure and nutrients. Actual retention varies by fruit, nutrient and processing conditions.
How much fresh fruit is in a bag?
Each product page lists about how much fresh fruit goes into each bag size. As a rule of thumb, about 1 cup of freeze-dried fruit equals about 2 cups of fresh fruit.
Why does freeze-dried fruit taste so concentrated?
Removing the water concentrates the fruit’s natural flavor. We don’t add sugar to make it sweeter.
Why do pieces vary in color, size or sweetness?
This is a natural product. Fruit varies by variety, season, growing conditions and ripeness, so color, size and sweetness can vary, and you may find the occasional seed, pit or stem.
Do Fruit Crisps need to be refrigerated?
No. Unopened Fruit Crisps are shelf-stable and need no refrigeration. Store them in a cool, dry place.
Storage & Packaging
How should I store unopened Fruit Crisps?
Keep unopened bags in a cool, dry place, away from humidity, direct sunlight and big temperature changes.
How should I store an open bag?
Freeze-dried fruit absorbs moisture from the air. Enjoy Lunchbox and Everyday bags once opened. For a 1.2 oz Resealable bag, press out the extra air and close the bag tightly to keep it crisp.
Should I refrigerate an open bag?
No. Just protect open Fruit Crisps from air and humidity.
What does the best-before date mean?
The best-before date is the period an unopened bag is expected to keep its best quality when stored properly. It isn’t a safety cutoff. Before eating an older bag, check it: an intact seal and fruit that’s still dry and crisp are good signs, but not a guarantee of safety.
Are Fruit Crisps still good after the best-before date?
They may be. If the unopened bag is intact and the fruit is still dry and crisp, that’s a good sign moisture hasn’t gotten in.
Don’t eat them if the bag is damaged, open or swollen, or if the fruit is soft, sticky, clumped, moldy, discolored or smells unusual. When in doubt, throw it out or contact us with the best-before date and lot code.
Don’t eat them if the bag is damaged, open or swollen, or if the fruit is soft, sticky, clumped, moldy, discolored or smells unusual. When in doubt, throw it out or contact us with the best-before date and lot code.
My Fruit Crisps got soft. What happened?
Freeze-dried fruit absorbs moisture quickly once it’s exposed to air, which makes it lose its crunch. Don’t eat them if the bag was open, damaged or swollen, or if you see mold, notice an unusual odor or other signs of spoilage.
What if a bag or the fruit doesn’t look right?
Don’t eat it. Contact us with the product name, flavor, bag size, best-before date, lot code, where you bought it and a photo.
Why do you use multilayer bags?
Freeze-dried fruit absorbs moisture from the air. Our bags use protective multilayer materials designed to help limit moisture and oxygen and keep the fruit light and crisp.
Can I recycle the packaging?
Outer cartons can be recycled where accepted. The individual bags use bonded multilayer materials that most curbside recycling programs don’t currently accept.
Ways to Enjoy
Can I eat Fruit Crisps straight from the bag?
Yes. They’re ready to eat, with no washing, prep or refrigeration.
Can I use Fruit Crisps as a topping?
Yes. Add them whole or crushed to cereal, oatmeal, yogurt, smoothie bowls, salads or ice cream.
Can I use Fruit Crisps in recipes?
Yes. Use them whole or crushed in cookies, muffins, desserts and trail mix. Browse recipes.
Can freeze-dried fruit be rehydrated?
Yes. It can soak up water, juice or milk. The texture won’t be the same as fresh fruit, but it works well in oatmeal, smoothies and recipes.
Are Fruit Crisps good for travel and the outdoors?
Yes. They’re light, shelf-stable and need no refrigeration, so they’re easy to pack for trails, parks, road trips and flights.
Orders, Shipping & Returns
Where do you ship?
We ship to the United States and Canada.
How much does shipping cost?
United States: free on orders of $20 or more; $5 on orders under $20.
Canada: $15 on orders under $20, $20 on orders $20 to $59.99, and $25 on orders $60 to $99.99.
Shipping is calculated at checkout.
Canada: $15 on orders under $20, $20 on orders $20 to $59.99, and $25 on orders $60 to $99.99.
Shipping is calculated at checkout.
When will my order ship?
Orders begin processing after checkout. When your order ships, you’ll get a confirmation email with tracking.
How can I track my order?
Use the tracking link in your shipping confirmation email, or log in to your account to see your order status.
Can I change or cancel my order?
Contact us as soon as possible with your order number. We’ll do our best before the order is processed, but we can’t guarantee changes once processing begins.
I received the wrong product. What should I do?
Contact us with your name, order number and a photo or description of what you received, and we’ll make it right.
My order arrived damaged. What should I do?
Contact us with your name, order number and photos of the shipping box and products. Keep the items and packaging until we reply.
What if I’m not happy with my order?
Contact us within 30 days of delivery with your order number and what went wrong. Because Fruit Crisps are food, please don’t mail anything back unless we send you return instructions.
When will I see my refund?
Approved refunds go back to your original payment method. Your bank or card company may take a few extra days to post the credit.
Subscribe & Save
What is Subscribe & Save?
Subscribe & Save delivers your favorite Fruit Crisps automatically on the schedule you choose. You save 15% on every subscription order, and you can skip, change or cancel anytime. Learn more.
How often can I get deliveries?
Choose delivery every 1 month, 2 months or 3 months.
When am I charged?
Your payment method is charged when each subscription order is processed. You can see your next order date in your account and make changes before then.
How do I manage my subscription?
Log in to your account to see upcoming orders and change products, quantities, delivery schedule, payment or shipping address.
Can I skip or delay a delivery?
Yes. Skip an upcoming delivery or change your next order date from your account before the order is processed.
Can I cancel?
Yes. Cancel anytime from your account with no fee. Make changes before your next order is processed to avoid another shipment.
About Nature’s Turn
When was Nature’s Turn founded?
In 2011. We’re still family-owned and operated. Read our story.
Where are you based?
Los Angeles, California.
Where can I buy Fruit Crisps?
The full collection is at naturesturn.com. You’ll also find Nature’s Turn at select retailers and online marketplaces; selection varies by store.
Do you offer wholesale or bulk orders?
Yes. Retailers, distributors, schools and organizations can submit a wholesale inquiry.
Do you offer gift cards?
Yes. Digital gift cards are delivered by email and can be used at naturesturn.com.
How can an organization request a donation?
Visit our Giving Back page to see the organizations we’ve supported and tell us about yours.
How can I request sourcing or certification information?
Contact us with your question. Retailers and business partners can request compliance documents the same way; what’s available depends on the product and request.
Didn’t Find Your Answer?
Send us a question about a product, ingredient, order, subscription or quality concern.
